We ship worldwide from Seoul, South Korea.
Orders will be shipped within 1-3 business days excluding weekends and national holidays. Some gold items and rings are made to order and may take up to 10 business days to be prepared for shipment. Once the order has shipped, you will receive an e-mail with the tracking information.
All orders are shipped via FedEx or Korea Post. Kindly note that we do not ship to PO Boxes or military addresses (APO, FPO or DPO).
Express international shipping is available for all countries. Pricing and shipping times will be reflected at checkout.
Estimated Shipping Time
- USA: 7 -15 working days
- Canada / Australia: 3-5 working days
- Europe: 3-5 working days
- Hong Kong / Singapore : 1~3 working days
- International: 3-7 working days
All times listed are estimates only and are not guaranteed. If you have any special requests or delivery deadlines, please contact us at firstname.lastname@example.org and we will do our best to accommodate!
- Kindly note duties and taxes are not included in the total checkout. The customer is responsible for any and all customs/duties fees incurred. We recommend you contact your local postal or customs office for more information on the rules and fees that may apply to your country.
- Please provide us with a complete shipping address. We will not accept responsibility for undelivered or lost packages due to an incomplete address.
- On occasion, shipping companies experience shipping delays due to harsh weather conditions, customs load, post office strike, etc. Unfortunately, we do not issue refund due to unexpected shipping delays.
- Should you choose to refuse the delivery of your order to avoid duties and taxes, or fail to collect your parcel from post office, you will be responsible for the return shipping fee and any taxes charged to ONDAISY. If you want to make any adjustments to your address, please be sure to reach out to us before your order is dispatched.