ORDER + SHIPPING

COVID-19 UPDATES
We are open for shopping and actively shipping orders as scheduled. Currently we ship all orders via FedEx Priority except for USA
Orders from United States Will be Shipped By USPS 
Kindly note that delivery may be delayed by a few days due to the COVID-19 pandemic situation in affected countries. Feel free to contact us at customer@ondaisy.com if you have any question.
 
We ship worldwide from Seoul, South Korea.

Orders will be shipped within 1-3 business days excluding weekends and national holidays. gold items and rings are made to order and may take up to 10 business days to be prepared for shipment. Once the order has shipped, you will receive an e-mail with the tracking information.   

What are the shipping fees and delivery timeline?


Due to the high volume of shipments at this time, shipping couriers are unable to guarantee estimated delivery dates. Be sure to keep an eye on your tracking to follow its journey!

Quick note!

  • Indicated shipping timeline is an approximate number of days an order takes to deliver from the ship date indicated at checkout, and does not include weekends, holiday and any unforeseeable delays on the courier's end (weather, volume, traffic, etc). Delivery may be delayed if a change of delivery option was submitted on the customer's end. If your order consists of in-stock, shipping later and/or made-to-order pieces, the dispatch date may change. Make sure to check the dates indicated during checkout and on your confirmation email.

  • The shipping fee is charged based on the subtotal before taxes, discounts, and non-refundable.

  • Deliveries outside of the US, Canada, Australia, United Kingdom and Germany may be subject to additional custom duties and service fees. Please note that ONDAISY does not have any control over them and cannot advise as to what the cost will be, as they vary by country. For more information, please contact your local customs office. Keep in mind that we're not able to reimburse you for duties and taxes paid upon delivery.

 

Canada

TYPE OF SHIPPING

THRESHOLD

        PRICE

SHIPPING TIMELINE

Expedited 

Order $200 and above

Free

3-5 business days*

Standard

Order below $200

$8.99

10-20 business days*

 

 

 

 

United States

TYPE OF SHIPPING

THRESHOLD

        PRICE

SHIPPING TIMELINE

Expedited 

Order $200 and above

Free

3-5 business days*

Standard

Order below $200

$8.99

10-20 business days*

 

 

 

 

Australia

TYPE OF SHIPPING

THRESHOLD

        PRICE

SHIPPING TIMELINE

Expedited 

Order $200 and above

Free

3-5 business days*

Standard

Order below $200

$8.99

10-25 business days*

 

 

 

 

United Kingdom

TYPE OF SHIPPING

THRESHOLD

        PRICE

SHIPPING TIMELINE

Expedited 

Order $200 and above

Free

3-7 business days*

Expedited 

Order below $200

$29.99

3-7 business days*

 

 

 

 

Germany

TYPE OF SHIPPING

THRESHOLD

        PRICE

SHIPPING TIMELINE

Expedited 

Order $200 and above

Free

3-7 business days*

Expedited 

Order below $200

$29.99

3-7 business days*

 

 

 

 

EU Countries

TYPE OF SHIPPING

THRESHOLD

        PRICE

SHIPPING TIMELINE

Expedited 

Order $200 and above

Free

3-7 business days*

Standard

Order below $200

$8.99

10-20 business days*

 

 

 

 

Asian Countries

TYPE OF SHIPPING

THRESHOLD

        PRICE

SHIPPING TIMELINE

Expedited 

Order $200 and above

Free

3-5 business days*

Standard

Order below $200

$8.99

10-14 business days*

 

 

 

 

Other International

TYPE OF SHIPPING

THRESHOLD

        PRICE

SHIPPING TIMELINE

Expedited 

Order $200 and above

Free

3-7 business days*

Expedited 

Order below $200

$29.99

10-20 business days*

    All times listed are estimates only and are not guaranteed. If you have any special requests or delivery deadlines, please contact us at customer@ondaisy.com and we will do our best to accommodate!

     

    Please note:

    • Kindly note duties and taxes are not included in the total checkout. The customer is responsible for any and all customs/duties fees incurred. We recommend you contact your local postal or customs office for more information on the rules and fees that may apply to your country.
    • Please provide us with a complete shipping address. We will not accept responsibility for undelivered or lost packages due to an incomplete address.
    • On occasion, shipping companies experience shipping delays due to harsh weather conditions, customs load, post office strike, etc. Unfortunately, we do not issue refund due to unexpected shipping delays. 
    • Should you choose to refuse the delivery of your order to avoid duties and taxes, or fail to collect your parcel from post office, you will be responsible for the return shipping fee and any taxes charged to ONDAISY. If you want to make any adjustments to your address, please be sure to reach out to us before your order is dispatched.